Dell's Next Business Day Onsite Service for client products helps keep your workforce productive by minimizing downtime when hardware issues arise. After remote diagnosis confirms a covered problem, Dell arranges for a certified technician and/or replacement parts to be dispatched to your site, typically by the next business day, to restore the system and get your users back up and running quickly. This fast, predictable response is ideal for organizations that rely on their PCs every day and want the confidence of professional onsite repair without the cost and complexity of managing everything in house. Next Business Day Onsite Service is available with select Basic Hardware Service, ProSupport, and ProSupport Plus offers on eligible client systems, giving you flexible options to match your budget and support needs. Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite repairs. AI-driven, predictive intelligent support that allows businesses to stay ahead of IT issues and employee frustration. *Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Tuotekuvaus
Dell Upgrade from 1Y Basic Onsite to 2Y Basic Onsite - laajennettu palvelusopimus - 1 vuosi - 2. vuosi - on-site
Tyyppi
Laajennettu palvelusopimus
Sisältää huollon
Osat ja työ
Sijainti
On-site
Sopimusaika
1 vuosi
Tuettu jakso
2. vuosi
Huollon saatavuus
10 tuntia päivässä / 5 päivää viikossa
Varusteluokka
Kannettavat
Suunniteltu malleihin
Alienware 16X Aurora AC16251
Generelt
Sisältää huollon
15 watt
Sopimusaika
1 x datakabel
Huollon saatavuus
Webstøtte - 3 år - responstid: 8 forretningstimer - tilgjengelighet 12 timer pr. dag / Mandag-fredag - alvorlighetsnivå 1 Webstøtte - 3 år - responstid: 12 forretningstimer - tilgjengelighet 12 timer pr. dag / Mandag-fredag - alvorlighetsnivå 2 Webstøtte - 3 år - responstid: 12 forretningstimer - tilgjengelighet 12 timer pr. dag / Mandag-fredag - alvorlighetsnivå 3 Webstøtte - 3 år - responstid: 12 forretningstimer - tilgjengelighet 12 timer pr. dag / Mandag-fredag - alvornivå 4 Netttilgang til kunnskapsbase - 3 år Oppdatering med nye utgaver - 3 år
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SKU:
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