Fujitsu Support Pack On-Site Service - tukipalvelun päivitys - osat ja työ - 5 vuotta (alkuperäisen laitteen ostopäivästä) - paikan päällä - 9x5 - vasteaika: NBD - on ostettava 90 päivän kuluessa tuotteen ostamisesta - PRIMERGY RX1330 M3, RX1330 M4, TX1310 M3, TX1320 M3, TX1320 M4, TX1330 M3, TX1330 M4, TX1330 M3, TX1330 M4 - tuotteille

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.